Privacy Policy
Effective Date: January 2026
1. Information We Collect
- Full name
- Phone number
- Email address
- Appointment details
- Service location
- Government-issued identification (for fingerprinting services only)
- Payment information (processed securely through third-party providers)
We collect this information when you submit a form on our website, call or text our business
number, schedule an appointment, or provide information in person.
2. How We Use Your Information
We use your information solely to schedule and manage appointments, provide fingerprinting and
related services, send appointment confirmations and reminders, respond to customer inquiries,
provide customer support, and send account-related notifications.
3. SMS / Text Messaging Communications
By providing your phone number, you consent to receive text messages from Bay-Valley Live Scan
& Fingerprinting related to appointment confirmations, appointment reminders, service updates,
and customer support communications.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
4. No Sale or Sharing of Personal Information
Bay-Valley Live Scan & Fingerprinting does not sell, rent, trade, or share your personal information
with third parties for marketing or promotional purposes
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal
information.
6. Third-Party Service Providers
We may use trusted third-party providers for payment processing, website hosting, scheduling
software, and communication platforms.
7. Data Retention
We retain personal information only as long as necessary to provide services and meet legal
obligations.
8. Your Rights
You may request access, correction, or deletion of your personal information where legally
permissible.
9. Children’s Privacy
Our services are not directed to children under 13.
10. Policy Updates
We may update this Privacy Policy periodically.
11. Contact Information
Bay-Valley Live Scan & Fingerprinting
Website: https://www.bayvalleylivescan.com
Email: info@bayvalleylivescan.com
Phone: (209) 640-2819
SMS Consent Statement:
By providing your phone number, you agree to receive text messages from Bay-Valley Live Scan &
Fingerprinting regarding appointments and services. Message frequency may vary. Message and
data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell or share your
personal information.